Park Hyatt Paris – Vendôme – The French Excellence

19 septembre 15
“Caring for details: that is what luxury is all about”, stated Alessandro Cresta, Park Hyatt Paris – Vendôme hotel manager, during the conference given to the students of the Master 207 last June.

The luxury brand of the Hyatt group is considered as one of the most prestigious 5 star palace hotels in Paris, within the 18 palaces located in France. According to Mr. Cresta, the secret of this success is due to the unforgettable experience offered by the hotel, throughout the exclusive amenities proposed. Nevertheless, the manager shared with the students that the palace’s true strength is the local spirit and, mostly, the guest relations team. Park Hyatt Paris´ staff will ensure an ideal professional or leisure stay to customers in each of the 153 guest rooms and 43 suites, with an average of 2.3 employees per room.

As a luxury hotel, Park Hyatt Paris conveys values to exceed its guest’s expectations on daily basis: mutual respect, honesty, humility. According to Alessandro Cresta, being as close to the customers and incorporate locale people and local touches is also one of the key values of the hotel. Indeed, guests are coming from many different countries: first nationality staying at the hotel is Americans (40%), followed by Asians, who are coming for different reasons (leisure, business). Therefore focusing on details allows Park Hyatt Paris to stand out from the other Parisian palaces. Furthermore, the hotel spends 15€ per person on the welcoming amenities, or tries to provide special cares, like personalized VIB (Very important Baby) experiences or women’s experiences. The hotel also provides wonderful dining experiences. The hotel hosts beautiful bars and some of the finest restaurants in Paris, including Pur' - Jean-François Rouquette. To conclude, Park Hyatt is the ideal location for leisure and business groups, supervised by a dedicated sales team selling the facilities for conferences and weddings.

 

Melisa SEGURA

Julie de LEPLAIRE